RG
Riaan G
1 reviews | Active since Oct 2012
08 May 2020, 13:06
Vodacom cancellations a nightmare
I cancelled my fiber account last year August already and I'm still being billed every single month. I've tried contacting Vodacom but it is as if the cancellation department is just non existent. Vodacom makes it impossible to cancel services and when you do cancel they simply ignore it and keep billing your account.
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Vodacom's replyOfficial
08 May 2020, 14:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 May 2020, 14:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team