Vodacom Cancellations

It is easy to get a contract, not so easy to cancel after your 2 year contract has expired, I have been battling for 4 months to cancel my contract, spoke to 8 agents and different divisons, phone in to cancel on the first of every month for the past 3 months and various other calls inbetween without any success. over and over i need to call in and everytime someone else help and in the end nothing happens, I have to pay for a service that I dont even have anymore for the past 4 months, and if I dont pay, It goes on credit profile that I am a bad payer, so I pay and after 4 months still have the same problem, I will never ever take out a contract with Vodacom again. Agents promising me to fix the account and they will phone me, twice they made that promise and till today nobody phoned back, and when asking to speak to the same consultant again, then nobody knows who they are, and the process start again. After cancellation you must received a sms which confirms your cancellation and if you dont, you need to phone in again, I have not received any sms in the last 4 months trying to do the cancellation. Also be aware that subcontract companies that are linked to Vodacom also answer their number when phoning in and they dont tell you that, while you think you deal with Vodacom, when you aggree to the a new contract, they list it as an upgrade and you only realise that when get the invoice that shows the subcontractors name. I am very dissapointed in Vodacom, their service and the way I have been treated, I suppose I will never get refunded because the people on their side did not do their job.