FN
Fernando N
1 reviews | Active since Feb 2020
07 Feb 2020, 13:52
Vodacom Cancellations
I have requested my cell phone contract to be cancelled, have paid the quote and sent ID and cancellation form. The account is still not closed a month later, the next instalment has gone off my account and all my emails are not rep**** to.
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Vodacom's replyOfficial
07 Feb 2020, 14:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Feb 2020, 14:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team