WE
Willem E

1 reviews | Active since Dec 2020

07 Dec 2020, 13:54

Vodacom cancellations

Contact cancellation. This will be my 4th time phoning in to cancel. Every time they just say that the previous person didn’t log the cancellation. They are very quick to help upgrade tho.. I had a previous line that I also struggled with so it seems like this is a Vodacom problem

0
Replies (3)
Vodacom
Vodacom's reply07 Dec 2020, 14:19
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
WE
Willem E's update08 Dec 2020, 10:49
Reviewer Update
Pls phone me on *** no one has tried to contact me from Vodacom on this number. If you are phoning on any of my other lines you will not get hold of me. This number has also been registered as my main contact number
WE
Willem E's update11 Dec 2020, 17:57
Reviewer Update
Vodacom still hasn’t contacted me