1 reviews | Active since Feb 2018
Vodacom cancellations
I have relocated to New Zealand and have been with Vodacom for years and never had any issues, sins i have relocated i have been trying to cancel all my contracts, i'm unable to call them so i have been sending mail after mail to 2 different email addresses, and they still have not gotten back to me, please tell me what am i doing wrong. I have been using the following email addresses. ********** and the customer care email address.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day Eugene van der Berg,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was addressed. Please see email response sent.
Regards
Randall
Best regards,
Good Day Eugene van der Berg,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was addressed. Please see email response sent.
Regards
Randall
Best regards,