AB
Anthea B
1 reviews | Active since Oct 2017
29 Mar 2021, 10:32
Vodacom Cancellation service is terrible!
We have been struggling for more than 2 weeks now to get early settlement quotations on data contracts from Vodacom. Every time we phone the consultant indicate that they will send the quotes before end of the day, but just nothing is being sent. Reason why we want to cancel is we are applying for a Fibre contract with Vodacom so it is not that we want to just take away our business.
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Vodacom's replyOfficial
29 Mar 2021, 11:47Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Mar 2021, 11:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team