Vodacom Cancellation Quote : Stall Tactics
<p>Called vodacom for a calcalation quote at 15:20, on the 31/08/2016. Was told they dont do quotes from the 28th to the 4th. Seems very convenient, that they dont do cancellations quotes, and initially he said "systems were not working ".</p> <p> </p> <p>Called :</p> <p>Zolila : cancellations department midrand</p> <p>Esculated :</p> <p>Brian cancellations department midrand team leader</p> <p> </p> <p>Very poor performance, and to make it worse then want to charge me 75% cancellation, and I dont even have a phone , just the voice contract only. Seems very strange !!!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
No reply yet, what amazing service !!!!! Can't wait to cancel !!!!!
No reply yet, what amazing service !!!!! Can't wait to cancel !!!!!
I wonder if vodacom will ever reply ...........
I wonder if vodacom will ever reply ...........
Still no response !!!!!
Still no response !!!!!
I wonder if complaining on hellopeter does anything .....
Still no response, Vodacom service really had gone downhill. Only excuses ......
I wonder if complaining on hellopeter does anything .....
Still no response, Vodacom service really had gone downhill. Only excuses ......
Still havent contacted me !!!! I called in again, sent all the information to cancel and guess what they lost of paperwork, bascailly make me wait, had to phone in again and keep requesting for them to cancel.
They are honeshly one of the worst companies I've dealt with.
Still havent contacted me !!!! I called in again, sent all the information to cancel and guess what they lost of paperwork, bascailly make me wait, had to phone in again and keep requesting for them to cancel.
They are honeshly one of the worst companies I've dealt with.