CF
Clinton F
1 reviews | Active since Apr 2022
06 Apr 2022, 10:33
Vodacom Cancellation poor service
Terrible service at its best.
in Vodacom promenade store yesterday trying to do contract cancellations about 3 lines i never knew about. The guy in store assisted me nicely, had to call in for cancellation had the line dropped 3 times. Had the line dropped again this morning. Why must Vodacom make life difficult to cancel?
Also thanks for *****ing my money for the past 3 months. Pathetic service
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
06 Apr 2022, 11:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Apr 2022, 11:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CF
Clinton F's updateReviewer Update
07 Apr 2022, 08:00After much struggle someone assisted me.
However R719.97 has been taken from me over the past 3 months which excludes the R239.99 that will be debited this month. Vodacom has all my details i would like this paid into my banking account.
However R719.97 has been taken from me over the past 3 months which excludes the R239.99 that will be debited this month. Vodacom has all my details i would like this paid into my banking account.
CF
Clinton F's update07 Apr 2022, 08:00
Reviewer Update
After much struggle someone assisted me.
However R719.97 has been taken from me over the past 3 months which excludes the R239.99 that will be debited this month. Vodacom has all my details i would like this paid into my banking account.
However R719.97 has been taken from me over the past 3 months which excludes the R239.99 that will be debited this month. Vodacom has all my details i would like this paid into my banking account.
CF
Clinton F's updateReviewer Update
19 Apr 2022, 08:04I have still heard nothing back from someone that was supposed to contact me.
This is utterly poor service
This is utterly poor service
CF
Clinton F's update19 Apr 2022, 08:04
Reviewer Update
I have still heard nothing back from someone that was supposed to contact me.
This is utterly poor service
This is utterly poor service