VR
Vinel R
1 reviews | Active since Aug 2026
17 Aug 2026, 10:18
Vodacom: Cancellation of Fibre Contract
Vodacom Business you have terrible customer support.
I have requested cancellation for my business fibre through portal and have followed up with emails for the more than 2 months now, however no joy. Your call centre is really good with being unhelpful.
Terrible customer service. Will not recommend.
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Replies (2)
Vodacom's replyOfficial
17 Aug 2026, 11:36Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Aug 2026, 11:36
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
VR
Vinel R's updateReviewer Update
21 Aug 2026, 12:28This automated response and zero follow up just proves how bad customer service is with Vodacom.
VR
Vinel R's update21 Aug 2026, 12:28
Reviewer Update
This automated response and zero follow up just proves how bad customer service is with Vodacom.