CB
Carike B
1 reviews | Active since Feb 2013
03 Nov 2020, 08:11
VODACOM cancellation of contracts
I went to a Vodacom branch to cancel two of my contracts. I was told that I cannot cancel in store bur need to phone ***.
Yesterday, 2 November 2020 @ 14:21 I phoned this number to cancel my two contracts. I held on for 49min and 12ec and spoke to no-one.
This is really bad service. I need to cancel these contracts urgently. Can someone from Vodacom please contact me ASAP.
The contracts in question are *** and ***
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Vodacom's replyOfficial
03 Nov 2020, 09:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Nov 2020, 09:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team