Vodacom cancellation of account. ****************...

Basically feeling ******! Vodacom doesn't cancel my contract. Phone them multiple time from overseas. My account is finished and I phoned to cancel multiple times. They assured me it will be cancelled and I wont be debit ordered. Phoned again and assured they will cancel again because the system doesn't show cancelled. Now I'm in arrears! It's ****************. Have phoned, e mailed and sent FB messages. Why must a customer tell them what to do. Just cancel my account like you said. Don't get me in debt and say Im in arrears. Its disgusting your service and the lack of service concern to your customers is disheartening. Still nothing is sorted out. I will not pay for your mistakes Vodacom.