DF
Di F

1 reviews | Active since Jun 2018

04 Jun 2018, 19:55

Vodacom cancellation non service

Im living in the UK and my contract is up for renewal. I having trying for months to contact Vodacom for the cancellation form. I have called them on numerous occasions. Emailed them even had my mother going into vodacom. Its is ridiculous the bad service from Vodacom. I have even complained on fb What next? They can contact me on my email address

0
Replies (2)
Vodacom
Vodacom's reply04 Jun 2018, 21:58
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team

Vodacom
Vodacom's reply05 Jun 2018, 08:47
Official

Good day


Please respond to my email so I may assist you further.


Regards
Wardah