Vodacom Cancellation nightmares
I'm trying to cancel my Vodacom contract. After 2 attempts of holding on for 10 mins & 15 mins respectively, before being cut off, I gave up.
I'd like to understand how it is this difficult to get an expired contract cancelled? Any help getting this done would be greatly appreciated...
Werner F
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Vodacom's replyOfficial
25 Sept 2021, 10:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Sept 2021, 10:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team