HS
Henriette S
1 reviews | Active since Dec 2016
05 Apr 2022, 14:54
Vodacom cancellation nightmare
Just another review on Vodacom and how they make it impossible to cancel a contract. Have been phoning them for 7 days straight to cancel a data contract. Each and every person promises me that it is cancelled and I will get a reference number. Needless to say, I do not receive a reference number so I phone again and again. Every day the I am told the contract will only be cancelled in 30 days. So every day THEY ARE NOT DOING THEIR JOB THE CUSTOMER PAYS. It is their way into tricking more money out of you the customer. WILL NEVER EVER GET A VODACOM PRODUCT AGAIN
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Replies (1)Vodacom's replyOfficial
06 Apr 2022, 07:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Apr 2022, 07:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
