Vodacom Cancellation is a ****

Absolutely **** poor service. I tried cancelling a contract that I no longer use, and haven't used for the last year but forgot about. After phoning and speaking to a "Dylan based in umhlanga rocks". I very patiently endured his rambling for 29 mins explaining why it's a bad idea cancelling the number, despite me interjecting at least 5 separate times stating that I want to simply cancel the contract. After finally losing my mind and shouting that "I JUST WANT TO CANCEL ONE OF MY CONTRACTS, PLEASE STOP TRYING TO UPSELL ME!" he suddenly got kicked out of the system and could no longer help me with canceling the contract.

Seriously, only after losing my mind because of being on a call for 29 mins and literally only speaking for one of those minutes do you all of a sudden have an issue with your system.

Honestly I'm leaning towards cancelling all of my contracts with Vodacom at this point