Vodacom cancellation help line not reliable for contract users

<p>I had received a vodacom tablet in March for R99 per month on a 24 month contract. Being unhappy with receiving a device which I had already received with the previous contract, I returned it to Vodacom. My contract has not been cancelled since March. Vodacom is deducting the R99. I have been trying to cancel this contract since March with no success. I have spoken to about 5 vodacom consultants to date 03 June2017. Each one supposedly working for the contract cancellation department giving me referencenumbers. I'm now very frustrated... Paying for a service which I am not benefitting from.</p>