Vodacom CANCELLATION fail

I canceled my contract with Vodacom in August 2023. However, I was still billed. In Oct ober i called again and they confirmed cancellation via email. However I was still billed. I literally call vodacom every month to cancel but they never cancel and continue billing my account. They keep saying they will investigate and get back to me with 48 hours but noone gets back to me.

I am exhuasted Vodacom. I call every month. listen to my recordings. Close my account and pay back the money youve deducted since last year.