sR
shawn R
1 reviews | Active since Nov 2009
30 May 2024, 14:43
Vodacom Cancellation
Vodacom Cancelation Nightmare i cancelled the 5G Package on the 17th of MAY 2024 contract number *** , i phone the cancelation number more then 10 times 5 different dates, most of the time the person dropps the call then i need to phone back ***
Helpful (0)
Replies (2)0
Replies (2)sR
shawn R's updateReviewer Update
30 May 2024, 15:20vodcom already retured the device i got SMS confirmation the 5G router was returned
i just confirmation that my contract After sale product was cancelled it happened with in the 14 day Period
i just confirmation that my contract After sale product was cancelled it happened with in the 14 day Period
sR
shawn R's update30 May 2024, 15:20
Reviewer Update
vodcom already retured the device i got SMS confirmation the 5G router was returned
i just confirmation that my contract After sale product was cancelled it happened with in the 14 day Period
i just confirmation that my contract After sale product was cancelled it happened with in the 14 day Period
Vodacom's replyOfficial
31 May 2024, 08:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 May 2024, 08:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team