Vodacom cancellation department useless

Vodacom is a joke! No Walk in Centre to resolve queries like other networks. Endless calls and emails to their "call Centre" who supposedly records all calls but can never fund them when you escalate queries.

I've been trying since November last year to cancel a contract after one of their OWN call centre people absolutely messed up the cancelation. Instead of a contract cancellation they upgraded the contract. Been trying for 8 months now to resolve this. Made countless phone calls, sent countless emails, and settled the outstanding amount of December that was supposed to resolve the cancelation.

Yet vodacom is still billing me and have blocked my number because I call too much?

Vodacom is absolutely useless to resolve customer complaints.

If anyone of Vodacom read this...contsct me...and gave the recordings you supposedly make ready. I'll give you date and times.

Stop this nonsense please!