VODACOM CANCELLATION DEPARTMENT IS ***********
Good day, Zakithi.
Kindly be advised that a credit has been administered to your Vodacom account. the amount is listed below and should reflect on your Vodacom account within 24-48 Hours. Please note that the credit will not be visible on your statement for January 2025, however, can be viewed via the Vodapay app.
R2159.01 [incl VAT] - Administered for all Out Of Bundle charges as displayed on your invoices between June and Oct0ber 2024. The reference number is ***.
Have a pleasant day further.
Regards Vodacom Consumer Website Team
IT IS APRIL INSTEAD OF THIS BEING SORTED THEY ARE CONTINUING TO BILL ME FOR A CONTRACT THAT ENDED IN 2024. NOW I AM AT COLLECTIONS AGAIN CANCELLATIONS PUTS ME BACK TO SPEAK TO ACCOUNTS - all this mess while MY WIFI BUSINESS LINE IS CLOSED I AM GOING TO OMBUDSMAN THIS IS NOT INCOMPETNCE ITS DYLIGHT *******
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team