LD
Lindelwa D
1 reviews | Active since Mar 2021
12 Oct 2021, 20:11
Vodacom Cancellation Department DOESN'T EXIST
These ******. Every month I keep getting charged. Every month I give notice to end this contract. ****** ****** at customer care call me, put me through to cancellations and conveniently my call gets cut. I'm going to seek legal counsel on this bull****. I FINISHED THE TERMS OF THIS CONTRACT MONTHS AGO AND THESE ****** THREATEN ME WITH CREDIT BUREAU WHEN I STOP PAYING YET I'VE BEEN CANCELING SINCE JUNE.
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Vodacom's replyOfficial
13 Oct 2021, 07:27 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Oct 2021, 07:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team