AS
Angeline S
1 reviews | Active since Nov 2018
03 Feb 2021, 10:05
Vodacom cancellation department
Vodacom cancellation department is pathetic. Vodacom is very quick to sign you up for any product then comes the delay of the delivery of service even worse when you have to cancel the services or subscription. They will drag and take their time to cancel the subscription even if you had called for a number of times.
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Vodacom's replyOfficial
03 Feb 2021, 10:51 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Feb 2021, 10:51
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team