CE
Christopher E
1 reviews | Active since Jan 2024
30 Jan 2024, 10:12
Vodacom Cancellation Department
Absolutely Disgusting Customer Service from Vodacom.
The Cancellation Department will not respect your decision to cancel and you would need to waste Hundreds of rands in airtime to eventually get your Contract canceled.
I requested the Call Log and the Management does not Care they Left me on Hold and then kept transferring me.
I would advise anybody to Stay away from Vodacom.
Helpful (0)
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Replies (1)Vodacom's replyOfficial
30 Jan 2024, 12:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Jan 2024, 12:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
