MP
Marieta P
1 reviews | Active since Sept 2020
01 Sept 2020, 15:19
VODACOM CANCELLATION
I CALLED FOR FOR QUOTATION ON A UPGRADE, QUOTATION ONLY, THEY DECIDED THEY ARE GOING TO PROCEED WITH THE UPGRADE, ME TRYING TO CANCEL THE UPGRADE FOR A WEEK, WITH NO LUCK WHAT SO EVER! THEY GIVE ME REF NR !!! tHEY EVEN BLOCKED MY NUMBER WITH THE CALL CENTRE FOR FOLLOWING UP!!
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Vodacom's replyOfficial
02 Sept 2020, 08:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Sept 2020, 08:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team