MM
Mapula M

1 reviews | Active since Apr 2024

28 Aug 2025, 08:16

Vodacom cancellation

Hi, I’ve been crying about Vodacom since the start of my contract till the end. Finished paying my contract in December 2024 and no one ever advised me that i should cancel the contract. I didn’t know i should cancel. I’ve been calling them since February 2025 to please cancel my contract even now nothing is happening. And again since January I haven’t been receiving their benefits but they say i owe the how? Please Vodacom fix this problem im really tired of this…

0
Replies (2)
Vodacom
Vodacom's reply28 Aug 2025, 10:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
MM
Mapula M's update02 Sept 2025, 06:37
Reviewer Update
Vodacom When can i expect their call?are they calling to cancel this contract or what??