Vodacom Cancellation a nightmare

Vodacom has failed to cancel my contract even though 24 months has lapsed and I have evidence that from the 30th of June they have been made aware of my intention to cancel.

At a vodacom store, I was RUDELY attended to and would like to clarify to the gentleman at the West Street store that I'm not the woman who washes his underwear, I'm a customer and deserve respect like every other person, especially since Vodacom is in the wrong. He answered a call while I was speaking to him to disregard me. Excuse me? Further went on to block his ear as I continued speaking. What kind of service is this? It makes little sense to me why I must run from pillar to post to cancel a contract online /on the phone that I took out at a store. I digress.

If my contract is not canceled, I will look for legal advice because Vodacom has debited my account for 2 months after I've made it clear that I have no desire to continue with the contract. Vodacom fails to keep its end of the contract at the end of the term which infuriates me because over 24 months, I have kept to my end of the contract.

If you're thinking of getting a contract with Vodacom, don't do it. Rude staff and shady behavior when the contract term ends. Wonder if anyone has approached the NCR over this disgusting behavior by vodacom to continue debiting once the contract period is over.