NR
Nolan R

1 reviews | Active since Apr 2021

03 Apr 2021, 16:28

Vodacom Cancellation A Nightmare!!!

I will not recommend Vodacom to anyone or even look at taking up another contract with them. I've been trying to cancel a contract with them for the last 6 months and it is still not canceled. I've been calling every 3rd day as it gets escalated to no where. There are people at Vodacom you aren't doing their jobs for sure. I will definitely be going the legal route now. Vodacom is absolutely pathetic

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Replies (1)
Vodacom
Vodacom's reply03 Apr 2021, 16:39
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team