Vodacom Cancellation

Hi,

I have cancelled my 2 year contract with Vodacom on the the 13 July and made sure that i understood the consultant very very clearly as i ask to make sure that the debit orders would stop she rep**** with a yes. At the end of July i was debited R189 and now this month R289.88.

I tried contacting the cancellation department but they are unable to assist a prepaid customer so now i don't understand this stupid company. Firstly taking money that is not there after a contract cancellation and then still continue to do so. VODACOM IS ABSOLUTELY HORRIBLE!!!! and the fact that i cannot get a hold of someone cause i need answer makes things worse, Credit wise they are giving me a bad name besides having one themselves.

I never want to deal with this company again but i need to resolve this one last thing.

Please help!