KF
Kris F
1 reviews | Active since Aug 2019
09 Jun 2021, 16:35
Vodacom cancellation
On the 5th May I phoned and spoke with Zanele at 08:16 to let her know I would be cancelling my account, I was given a cancellation number and told all was in order just to receive an invoice for June rental etc. I would like someone to contact me to find out why I am now having to make contact this way just to get an answer. Disgusting service!
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Vodacom's replyOfficial
10 Jun 2021, 09:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jun 2021, 09:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team