QB
Quinton B
1 reviews | Active since Dec 2020
04 May 2021, 10:55
Vodacom cancellation
Well i guess my query was just a joke to Vodacom. Spoke to someone on the 9th of April, who assured me my contract will be cancelled on the 30th of April. Well here we sit, the 4th of May and my contract is still going on and i had to pay for another month of a contract i did not want.
Explains why you guys were not voted best network provider in South Africa, absolutely disgusting service time and again from you guys.
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Vodacom's replyOfficial
04 May 2021, 10:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 May 2021, 10:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team