Vodacom Cancellation
<p>I phoned vodacom on 4 April 2017 and spoke to Samatha to cancel my contract. Later spoke to Tahwerelo ref# ********** 67 about the same thign. The Contract was transferred from Autopage to Vodacom when Auto page closed. This is and has always been a personal contract. It was apparently carried over as a business contract. Although the account number is for a personal contract. Nobody seems to be able to assist to cancel this contract. Personal contracts says its a business contract and visa versa. It was given to a higher ranking official apperently but I still have not heard a word almost 2 months on. This is honestly terrible service. Please sort this out as a matter of urgency.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Still no contact?
Still no contact?
Hi Cindi
Please be advised that we have been in contact with the account holder and advised accordingly.
Regards,
RJ
Hi Cindi
Please be advised that we have been in contact with the account holder and advised accordingly.
Regards,
RJ
