CV
Casper V

1 reviews | Active since Apr 2015

10 Apr 2015, 23:05

Vodacom cancellation

I'm now living in New Zealand and been trying to cancel my vodacom accounts since January 2015. I phoned them every night this week (time zone) and was put on-hold for 30-45min.<br> <br> My accounts still not not canceled and received another account for R 2500 on data usage even though my sim is locked and not in use.<br> <br> Can anyone help me? Costing me a fortune to hold-on for someone to answer and then just to put me on hold.

0
Replies (1)
Vodacom
Vodacom's reply12 Apr 2015, 07:55
Official
Hello CJ_NZ,

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards
Consumer Website Team