Vodacom canceled my numbers without my knowledge.

I recently learnt that vodacom deleted my numbers and recycled them without my knowledge. I ask them to give me my numbers back as they are linked to my banking and all legal documents. They didn't even try to recover the numbers for me but flatly told me it can't be done.

This is dishearting when I think about the length of time I've had these numbers. I'm currently blocked out of my banking apps as I can't get verification codes. Additionally, I'm worried about identity theft as all my important personal info is linked to those numbers. The weird thing is they keep asking me to renew a contract with them but they can't even bother to help me with a serious issue as this one.

It would have been nice to get a notification about the cancellation of my numbers but there wasn't.