Vodacom Cancelations

I have been trying to get hold of your cancelations department for 3 days now. I hold on for 15/20 mins at a time and then you'll cut my call. This is the most frustrating thing ever. I have called *** 8 times now and still can't gethold of a consultant. Is this the kind service 1 of SAs leading service provider gives. Wow. I have been a Vodacom client for over 23 years now and I'm definitely changing service provider now.