AE
Arista E
1 reviews | Active since Dec 2021
22 Dec 2021, 06:05
Vodacom cancelations
I am unable to cancel an amount of R60 that is going of from my account. I don't know what it is for and I also didn't ask for it. I am trying for a year now to cancel it and I am getting no response at all. I did get sever emails to tell me the contract should be renewed. I am in another country and cancelled all my accounts with them. Worst service ever.
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Vodacom's replyOfficial
22 Dec 2021, 06:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Dec 2021, 06:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team