VODACOM CANCELATION STILL NOT RESOLVED SINCE AUG 2021

So I did a review in Nov 2021 due to my contract not being cancelled. So guess what this matter is still not resolved and NOT once has VODACOM contacted me. I took out another contract for my son. UNFORTUNATELY I made a mistake by using Vodacom. In Dec 2021 I was debited the normal rental for this new contract and still for the router contract. I reversed the payment via the bank and called them again. Only to be told that my contract that I requested to cancel was indeed extended for another 2 years. So I URGE VODACOM to get in touch with me!!! To resolve this matter!