EM
Elizabeth M
1 reviews | Active since Jun 2019
01 Mar 2026, 13:30
Vodacom cancelation problems
Unhappy customer cancelation problems. +*** I have been trying to cancel this number using their vodacom cancelation program via call they said they are going to send me a cancelation code using the number but I have been Waiting for the code from the 14th of February I have tried calling them but I dont get a response from them for the past 5 days
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Replies (2)
Vodacom's replyOfficial
01 Mar 2026, 14:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Mar 2026, 14:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Mar 2026, 13:58Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per the discussion, the contract was cancelled with order ***, and the credit was processed for the month. Regards Consumer Website Team
Best regards,
Vodacom's reply06 Mar 2026, 13:58
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per the discussion, the contract was cancelled with order ***, and the credit was processed for the month. Regards Consumer Website Team
Best regards,