Vodacom cancelation nightmare

i Cancelled my Vodacom contract in May 2024 Email from Vodacom The order has been cancelled successfully. ---------------------------------------------------------------------------------- Vodacom’s reply 31 May 2024 at 11:03 Dear Shawn. Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Our records indicate that your query has been attended to and feedback on this matter has been provided. The order has been cancelled successfully. Regards Vodacom Consumer Website Team -------------------------------------------------------------------------------- Cellular Number : *** SHAWN ROGERS as per the may 2024 statement Premature Cancellation ------------------------------------------------------------------------------------ on the 1st June i was charge for a cancelled product R609.00 on the 1st of August i was charge R609 please cancell installment for *** vodacom collected the 5g device as per 14 Premature Cancellation