Vodacom Cancelation department.
The service from the cancelations department is appalling. I keep getting automated emails. The person dealing with the cancelation is Zama Gumede. This person is yet to contact me in person....
I can't believe I had to resort to posting a review on hello Peter in the hopes of getting a response from Vodacom.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
29 Mar 2019, 10:50 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Mar 2019, 10:50
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
29 Mar 2019, 10:56Wow, no surprise here.... Another automated response. ?♀️
's update29 Mar 2019, 10:56
Reviewer Update
Wow, no surprise here.... Another automated response. ?♀️
's updateReviewer Update
29 Mar 2019, 12:10So finally Zama contacted me and assured me that the cancelation will take effect today. I also received an email confirming that it will take place at 12:00am today.
I will just have to wait and see....
It is very sad that I had to resort to hello Peter to get the answers I needed.
's update29 Mar 2019, 12:10
Reviewer Update
So finally Zama contacted me and assured me that the cancelation will take effect today. I also received an email confirming that it will take place at 12:00am today.
I will just have to wait and see....
It is very sad that I had to resort to hello Peter to get the answers I needed.