KN
Kgotso N
1 reviews | Active since Feb 2024
23 Feb 2024, 10:01
Vodacom Cancelation
My contract with Vodacom was coming to an end in October, I sent Vodacom an e-mail to cancel my contract, and to my surprise I was then debited. I then called the cancelation department to cancel the contract only to be debited again end of the month. You send e-mails no one acknowledges your mail. Now I have to pay R1092.
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Vodacom's replyOfficial
23 Feb 2024, 12:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Feb 2024, 12:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team