1 reviews | Active since Jul 2020
Vodacom cancelation
How is it possible that in this day and age it can be so difficult to cancel a Vodacom contract! I have been trying to cancel my contract but without success. Each time I phone to cancel and mention that i want to cancel, the call is dropped. The couple of times that i actually managed to speak to someone they took me trhought the whole cancelation progress just to mention in the end that they unfortnately need to phone me back because they have a system error. No one then phones you back. The last time I spoke Adrian Reuben from Vodacom. He promised me that he will call back but never did. This time however i phoned from a Vodacom shop and they gave some sort of refference from the system *** I have 4 diffrent contracts form Vodacom and i am contmeplating to cancel each one if this issue is not resolved. Can someone help me!
The numer that needs to be canceled is ***
Best regards,
Best regards,
No one from Vodacom has contatced met yet! My number *** and i am waiting on your call
No one from Vodacom has contatced met yet! My number *** and i am waiting on your call
Best regards,
Best regards,
Vodacom have rep**** on this platform that they acknowledge that I have been assisted in my request. Last mentioned followed after a long battle to cancel my contract. All the detail about this can be obtained in my previous reviews.
To my shock I recently discovered that this cancelation was never done. I have now being paying for 10 months after Vodacom confirmed the cancelation. I managed to obtain a reference number from their system at a Vodashop for the original request to cancel but the note states that the client apparently decided not to cancel his contract anymore!
This is absolutely false! Why on earth would I go through all this trouble to report them twice on the Hello Peter platform and not want to cancel.
The contract is still going and Vodacom owes me a refund of over R 8000!!
Vodacom have rep**** on this platform that they acknowledge that I have been assisted in my request. Last mentioned followed after a long battle to cancel my contract. All the detail about this can be obtained in my previous reviews.
To my shock I recently discovered that this cancelation was never done. I have now being paying for 10 months after Vodacom confirmed the cancelation. I managed to obtain a reference number from their system at a Vodashop for the original request to cancel but the note states that the client apparently decided not to cancel his contract anymore!
This is absolutely false! Why on earth would I go through all this trouble to report them twice on the Hello Peter platform and not want to cancel.
The contract is still going and Vodacom owes me a refund of over R 8000!!