Vodacom cancel orders
<p>I have ordered 2 x new lines in my personal capacity via the online shop. Since I have received the order numbers on the 30/12/2016, I have not been contacted by Vodacom again. I contacted Vodacom today 10/01/2017 and after 20 minutes holding on, I was informed that the orders were cancelled due to the fact that they could not reach me. I then requested the call records when they tried to contact me and the reply was that they cant supply it because I must request it from RAM couriers. It was the same excuse for the 6 lines we requested for our business. IF VODACOM IS NOT INTERESTED IN NEW BUSINESS, THEY COULD JUST TELL ME.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
