VODACOM CANCEL CONTRACT

I've had a contract with Vodacom since 2016 for a tablet. It eventually just became a data only contract and was on a month to month basis. On the 24/06/2021 I called their call Centre *** and spoke to Ronel to cancel the contract. We both agreed that my number would now be on prepaid. I received an sms shortly after that saying that i would receive anothet sms to confirm my cancelation/conversion date. I understood that i would still be billed for that month, the end of June/beginning July. On the 1st of August i received an sms saying my number has been converted to prepaid. My issue is that Vodacom has been debiting my account since August, even though i canceled and don't get the data anymore. I even stopped the debit order on my bank account but my CREDIT REPORT shows that I've been misdibg payments. As a result my credit score is dropping because of supposed missed payments from vodacom.

I AM APPALLED AT HOW MUCH VODACOM IS ******** US CUSTOMERS THAT HAVE BERN LOYAL FOR MANY YEARS. Your incompetence is making me have a bad reflection on my credit report. PLEASE CANCEL MY CONTRACT AND BLOCK MY SIM CARD AFTER THAT!!!!