Vodacom cancel and don't tell you.

I phoned the upgrade number to do an upgrade over the phone. Dealt with a guy who I thought was very helpful, sorted out a deal for an iPhone X and he said that someone would call to confirm the deal. Got an sms with all the details with instructions to reply with a "1" to confirm and I did. Then got a call from a woman to confirm all the details, which I did. She then said everything is confirmed, and that I would received the phone in 3-5 days.

I phoned back today, a week later, as I've still heard nothing, only to be told that the upgrade was cancelled as they don't have stock of the phone. No one told me anything. I've been waiting for a week for something I'm not getting.

Phoned MTN, they seem to have stock, now trying to cancel my Vodacom contract so I can keep my number.