mF
moegamat F

1 reviews | Active since Oct 2015

01 Apr 2024, 10:45

Vodacom Canal walk ****ty staff

What a bunch of misleading *****ulent staff!! Do not believe anything the vodacom staff of canal walk tells you no matter how great it sounds its nothing of the truth. I was mislead and now apparently nothing is being done about it! Firstly they talk **** behind their customers discussing profiles ect (none compliant to the Popi act) ive over heard them while i was on the line with them. The sales person that convinced me after i asked numerous times if its possible to buy airtime from the one sim for the other sim in using said i could and now making contact with the CCentre they advised its not possible and the salesperson clearly mislead me to upgrade. When calling the store the guy named Max didnt know the ccentre number asked if its my number and was just brushing me off by saying have a good day bye bye and dropped the line.

0
Replies (1)
Vodacom
Vodacom's reply01 Apr 2024, 12:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team