Vodacom Canal Walk SUCKS

We app**** for Fibre through Vodacom at Canal Walk on the 27th October, we were told that they would come and install a router (within 48 hours) until the fibre is up and running. On the 1st we phoned Vodacom Canal walk over 100 times, no answer, emailed the manager, think 3/4 times, no answer. Then we phoned ********** and we were told there is nothing on the system regarding us having singed up for fibre, so we then app**** for it telepathically. (noting that we had now already cancelled DSTV and our MTN data contract). The following day we tried Canal Walk again and my goodness they answered the phone. Then we were assured that the application had gone through etc. So we phoned ********** to cancel the second application. We were told that Ram would be delivering our router on Friday or latest Monday (today). Well, nothing has happened. I have been redialing Vodacom Canal Walk, no answer, not sure if anyone is working today. So phoned ********** again, to be told again, nothing is showing on the system. FML, still continuously phoning ********** and no one is answering!!!!!!!!!!!!!!!!!!!!!!!!!!!