1 reviews | Active since Oct 2013
VODACOM Canal Walk sloppy service , unorganized and no stock of phones.
I'm honestly dissapointed by the appalling services constantly offered by Vodacom Canal Walk Repair Centre.
My device was BR'd on the 17.10.2024 , since then no one has been in contact with me to explain when I will be receiving a new since I've opted for the 16Pro Max. Everytime I call all I've been told is "We out of stock" I get that yes but why am I not even added on a waiting list? I'm busy doing the run around and left with no feedback as to what's next.
The same thing happened with my previous device I had claimed , Canal Walk branch had me throwing uncessary tantrums just to get a new phone. How am I meant to work ? I use an iPhone for business purposes how am I suppose to work with no phone?
Can someone get back to me ASAP with information as to when I can get a new iPhone 16 Pro Max White 512G 5G.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
No one still has been in contact with me since I sent this complaint , you promised that one of your agents would be in touch but nothing. I just want a new phone thereafter changing my insurance and leaving your cellular network. I've been dedicated to your network for over a decade and keep getting bad service.
No one still has been in contact with me since I sent this complaint , you promised that one of your agents would be in touch but nothing. I just want a new phone thereafter changing my insurance and leaving your cellular network. I've been dedicated to your network for over a decade and keep getting bad service.