Vodacom Canal walk Shop 118LL: No response to ***** despite all documentation submitted _ don't expect them to help you with anything!

<p>This is just to warn everyone about Vodacom contracts and their poor service at branches! </p> <p>A ********** sim swap was done on my account (with a number that is not registered to a device, only a data package) with a "drivers licence". I immediately called customer care and was asked to report to Vodacom. </p> <p>I did an affidavit and submitted it. They were meant to block the number and reverse the sim swap and upgrade that was done. </p> <p>The next day, the person went to another vodacom outlet and did the same thing. So I went back to vodacom to find that nothing was done, I was only helped by a customer care agent through 082111. </p> <p>I called again, but now directly to the ***** hotline to find that my sim card wasnt flagged, nothing was blocked and the ***** department new nothing about my case. Im only hopeful now because I am liaising with the forensic department directly. </p> <p>I just want to cancel my contract with vodacom so I am not vulnerable to such issues. I'm gatvol of vodacom and its outlets. Their verification methods are so flawed and they can't follow through with anything!</p>