Vodacom canal walk service

Item: Vodacom
Rating: 1
Author: Fabian A

Vodacom canal walks service is very bad the contact details is not working because nobody is answering the phone and I only need them to email me a quotation. Someone is picking up and just put the phone down again. The waiting if you go to the shop is even worse.

Helpful (0)

Replies (3)

Vodacom's replyOfficial

20 Apr 2018, 12:00

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply20 Apr 2018, 12:00

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Fabian A's updateReviewer Update

21 Apr 2018, 15:32

I still didn't get someone from your department to make contact with me and nobody is answering the fone at the canal walk repair centre branch for me to request another email.

Fabian A's update21 Apr 2018, 15:32

Reviewer Update

I still didn't get someone from your department to make contact with me and nobody is answering the fone at the canal walk repair centre branch for me to request another email.

Vodacom's replyOfficial

25 Apr 2018, 12:53

Good day

I have been advised that you have contacted and the matter has been attended to.

Regards

Kim

Vodacom's reply25 Apr 2018, 12:53

Official

Good day

I have been advised that you have contacted and the matter has been attended to.

Regards

Kim