Vodacom Canal Walk is Trash!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I send my phone in for repairs at Vodacom canal walk. I was told I was going to receive messages with a job number and everything about the whereabouts and the progress of my repairs. four days later I still haven't received any feedback. The issue with my phine us that it stopped charging they call me and tell me they need a charger as well but when I handed it in I was not told so and I am in Pretria at the moment I cannot go back to the store and give them a charger I am sure Vodacom has loads of Iphone 6 chargers they can use to check the phone's charginh point.I call them two days later they ask for my cellphone number they take forever to check on the system the progress of my repair I am holding I end up hanging up!! How long can it take to check on the system. I call back they stop answering my phone!! Such a trashy service I am annoyed for days I really need to port my number I cannot stay loyal to such a trashy network!!